top of page

Delivery Terms

  1. Introduction
    Welcome to Pixel Perks. These shipping terms outline the policies and procedures related to the shipping of products purchased from our website.
     

  2. Shipping Destinations
    We ship to the United Kingdom only.
     

  3. Shipping Costs
    Shipping costs are calculated based on the weight of your order and the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.
     

  4. Processing Time
    All orders are processed within 1 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
     

  5. Delivery Time
    Delivery times vary based on your location and the shipping method selected. Estimated delivery times are as follows:
    Standard Shipping: 3 to 5 business days
    Express Shipping: 2 business days
     

  6. Order Tracking
    Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through our carrier’s website.
     

  7. Shipping Carriers
    We use Royal Mail, UPS, FedEx and DPD for our deliveries. The carrier used for your order will be specified in your shipping confirmation email.
     

  8. Shipping Restrictions
    Certain products may have shipping restrictions due to size, weight, or destination. If your order is affected by such restrictions, we will contact you to discuss alternative arrangements.
     

  9. Damaged or Lost Packages
    If your package is damaged or lost during transit, please contact us immediately at info@pixelperks.co.uk. We will work with the carrier to resolve the issue and ensure you receive your order.
     

  10. International Shipping
    For international orders, please be aware that customs, duties, and taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.
     

  11. Changes to Shipping Terms
    We reserve the right to update or change our shipping terms at any time. Any changes will be posted on this page.
     

  12. Contact Information If you have any questions about our shipping terms, please contact us at info@pixelperks.co.uk.

bottom of page